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Alarm messages
All open alarms that have been assigned to the current logged-in profile
are displayed in the alarm messages (see Persons involved).
The type of alarm can be recognized by the color-code. The color in which
the alarm is displayed can be set in configuration mode in the alarms control (see Alarms).
Changing the alarm status
An alarm has the following statuses:
- Activated: This alarm is currently active.
- Confirmed: These alarms have been viewed and will be removed from the alarm list. These alarms are removed from the alarm list for all users.
- Deferred: These alarms have been viewed and declared as important by the applicable user (e.g. security guard), because they will be required at a later time (e.g. for the patrol report). These alarms are retained in the alarm list. Deferred alarms are declared open at the next start.
- Rejected: These alarms are removed from the alarm list and considered unimportant or not applicable by the user.
- Click the entry in
the Status column of the alarm list to
change the status of the alarm messages.
- Optionally, click Confirm all to acknowledge the alarms
and remove the red circle displaying the number of unconfirmed alarms.
Message window (pop-up)
As soon as an alarm occurs, a message window is displayed for high-
or medium-priority alarms.
Low-priority alarms are removed from the alarm list at the end of the
alarm if they are acknowledged and another alarm occurs. Low-priority
alarms do not have an alarm status.
You can add a comment
for this alarm if necessary.
The comment can be displayed in report mode and archive mode.
- Click Confirm
to acknowledge the alarm.
The alarm is deleted from the alarm list and the next alarm is displayed.
- Reject
the alarm.
The alarm is deleted from the alarm list and the next alarm is displayed.
- Reset
the alarm.
The alarm is marked as deferred in the alarm list. No further alarm is
displayed until an alarm is either called from the alarm list or acknowledged.
This allows multiple alarms to be acknowledged simultaneously.
Alarm notification
A new alarm is displayed in a highlighted pop-up window that opens from
the bottom of the screen (alarm notification).
The notification window displays the alarm name, its status and the
time of occurrence.
- Click Switch
off alarm notes to prevent the alarm notifications appear on the
screen.
- Select the time interval
for the alarm message to be hidden ("snooze"). After the selected
interval has elapsed, the alarm notification will be displayed again.
- Select the alarm and
click Edit alarm to display the message
window for editing.
- Click Close
to close the message window.
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